Emergency Services
Carolina Pines Regional Medical Center Emergency Services
Serving the Pee Dee Region
That’s why we’re here.
Emergency care should be readily available and provided by highly skilled clinicians. The Carolina Pines Regional Medical Center Emergency Room (ER) is staffed 24/7 by a team which specializes in emergency services. You can rest assured your care team has the right combination of knowledge and compassion to provide the best care for you and your loved ones. Highlights of our ER include:
- Over 31,000 patients served annually
- 13-bed unit that includes urgent care; behavioral health; surgical; stroke (tele-neuro); cardiac; ear, nose & throat (ENT); and critical care services
- Quality service provided since 1999
Next Steps
Your Emergency Room Care Team
Effective emergency care happens when experts from various specialties come together with different training backgrounds and perspectives. The Carolina Pines ER in Hartsville, SC is staffed by providers who specialize in emergency care, and a wide range of other specialists are available on call.
The Emergency Room care team in Hartsville, SC is made up of experienced:
- Board-Certified Cardiologists
- Board-Certified Emergency Physicians
- Board-Certified Family Medicine Physicians
- Board-Certified General Surgeons
- Board-Certified Internal Medicine Physicians
- Nurses
- Orthopedic Surgeons
- Tele-Neurologists
What to Expect in Our ER
You will be cared for by staff trained to respond to any type of medical emergency. We understand a visit to the ER can be a very stressful time; therefore, you should expect us to communicate with you and guide you through your situation. Please ask questions about anything you do not understand.
Patients in the ER are treated according to the severity of their illnesses.
Patient Safety and Quality Care Come First
Our goal is to provide the best care available in the safest possible environment. To make that happen, we:
- Integrate a bedside registration process so treatment is not delayed
- Utilize a computerized system (Pulsara) that allows secure, transparent, and open communication between emergency medical services (EMS) teams and the Carolina Pines ER staff to quickly enable access to real-time data throughout the entire patient journey
- Provide detailed monitoring of critically ill patients
- Use well-lit rooms that are positioned so critical changes in a patient’s condition are easily assessed, which allows us to respond quickly
- Utilize a computerized system that keeps critical medications and supplies readily available
When to Go to the Emergency Room
Call 911 or head to the ER right away if you or a loved one have any of the following symptoms:
- Bleeding that will not stop
- Chest pain and other heart attack symptoms
- Confusion or other change in mental state
- Loss of consciousness
- Possible broken bones
- Seizures
- Serious burns
- Severe allergic reactions, such as severe swelling or trouble swallowing or breathing
- Stroke symptoms, which include sudden numbness or weakness (especially on one side of your body), confusion, and trouble speaking
- Trouble breathing
- Unable to move an arm or leg
Please note these are examples of life-threatening illnesses or injuries that warrant a trip to the Emergency Department. This is not a complete list of conditions which require emergency attention. If you need immediate medical attention, come to the Emergency Department right away.
Non-Life-Threatening Illnesses & Injuries
When you or a loved one has an injury or illness that is not life-threatening, it can be confusing to know whether it is worth a visit to the ER. The following services can be received through your primary care physician.
- Care for mild illnesses
- Non-urgent medical concerns
- Ongoing care for chronic illness
- Physical exams
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Expedited Heart Care
The staff at Carolina Pines Regional Medical Center is specially equipped to provide quick care to patients who come to us with symptoms of a heart attack.
Carolina Pines Regional Medical Center has earned Chest Pain Center Accreditation from the American College of Cardiology for excellence in emergency heart care.
To determine your level of risk for a heart attack, click the button:
Expedited Stroke Care
The ER at Carolina Pines Regional Medical Center is also specially equipped to provide timely care to stroke patients. CPRMC has been recognized as an Advanced Primary Stroke Center by the Joint Commission for adhering to its highest standards of stroke care.
If you or a loved one shows symptoms of a stroke, you will be met by a team specially trained in identifying and treating strokes.
To determine your level of risk for a stroke, click the button:
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Nationally Recognized ER Care – Right Here in Hartsville, SC
Our goal is to provide you and your loved ones with convenient, high-quality care that is close to home. The national recognition we have earned demonstrates our team’s commitment to providing excellent care. We have been recognized with:
- Advanced Primary Stroke Care certification from The Joint Commission
- Chest Pain Center Accreditation from the American College of Cardiology
- Get With The Guidelines®-Rural Stroke Bronze Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association/American Stroke Association for the treatment of stroke patients
- Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association/American Stroke Association for the treatment of stroke patients
We appreciate you entrusting our Emergency Room with your healthcare needs in the Pee Dee Region.