Registration and Scheduling

All patients are required to go through the hospital registration process in order for the departments to accurately perform and record your stay with us. Our main priority is to perform the registration process as quickly and accurately as possible.

Your Admissions Clerk is required to ask you detailed questions in order to complete this process. You will be asked to provide photo Identification and proof of Insurance (if available). In order to maintain accuracy standards with your billing statement, we must verify this information on each visit to our facility.

Once the registration process has been completed, you will be asked to sign a treatment authorization form allowing us to perform the service(s) your Physician has ordered. You may also be asked to sign additional forms. Your Admissions Clerk will explain these forms to you prior to requesting your signature. The Admissions Clerk may ask for you to pay any known co-payments or deductibles due on your Insurance policy. Payment is expected prior to receiving services at our facility.

If you do not have any insurance coverage or you have insufficient insurance coverage and are unable to pay your hospital bill, Carolina Pines is able to provide help with applying for medical assistance programs or work with you to arrange a manageable payment plan.